Not what you were looking for or not a perfect fit?
you can return or exchange all items purchased at katharinahovman-onlineshop.com within 14 days.
How to do it? Very easily:
1. Mandatory for a return or exchange is that the
items have neither been worn nor washed and are
in flawless condition.
2. As soon as the return shipment has arrived on our end the purchase amount will be refunded. The refund is made to the account for the method of payment you have chosen.
3. Would you like to exchange what you’ve ordered? Simply reorder with us at the online shop.
4. Please arrange that the return shipment is sent as a trackable parcel to:
5. Please simply enclose the form letter in the parcel. A reason for your return shipment is not necessary, but it would provide us with incentives for improvement.
We gladly bear the expense for the shipment route to you. Please appreciate that you assume the costs for return shipment.
Returns from COUNTRIES NOT MEMBERS OF THE EUROPEAN UNION (EU):
For proper processing the parcel must be visibly CLEARLY MARKED with the words RETURN and RETOURE above each other on the OUTSIDE.
In addition, the INVOICE must be attached in an envelope on the OUTSIDE of the parcel, otherwise customs or import duties may be incurred.
Please send your RETURN as a trackable PARCEL to thefollowing address:
Then please contact our customer service at